Payment and refunds

For purchases through https://core95.ru, direct APK and RuStore, payment is handled through Robokassa and refund requests are reviewed via support@core95.ru.

For purchases through Google Play or the App Store, the relevant store billing and refund rules also apply.

The user buys digital access to CORE95 Premium: the full 5000-word program and Premium features for the period shown before payment.

Before payment, the product can be tried for free: the first 150 words are available at no cost.

For website, direct APK and RuStore purchases, payment is processed through Robokassa. After successful payment, the user returns to the confirmation page and receives Premium access in the app.

For Google Play or App Store purchases, access activation and payment confirmation are handled through the infrastructure of the relevant app store.

If access is not enabled automatically, the user can contact support. We will check the payment and restore access manually if the payment is confirmed.

A refund is possible if payment succeeded but access was not provided due to a technical issue, or in another case where refund is required by applicable law.

For website, direct APK and RuStore purchases, a refund request should be sent to support with the account email, payment date, amount, purchase channel and a short description of the issue.

For Google Play or App Store purchases, the user may also be redirected to the standard refund flow of the relevant app store.

We try to respond within 3 business days. The actual refund timing depends on the payment partner and the user’s bank.

Support and refund email: support@core95.ru.